Portuguese hospitality: Why Cloud Property Management System (PMS) is the way to go
Positive experiences with cloud Point-of-Sales (POS) have encouraged customers to take the next step and embrace cloud Property Management System (PMS). So, what exactly is prompting hoteliers to choose it?
Reducing costs
No server = no maintenance fees. There is no need to run a server, maintain the physical environment, or upgrade the software, and you have no virus protection to worry about; the cloud administration handles everything.
Costs are reduced because all these issues are no longer the owner’s responsibility, allowing you to open new locations faster and with less upfront investment.
To keep your data safe
As hospitality businesses look to improve resilience and employees, expect to work from anywhere, cloud architecture provides the foundational technology for this transformation.
The right cloud partner will provide you with far better security than you could ever achieve by yourself. You will also benefit from their extensive investment in systems, hardware, data centers, and procedures. This expertise will protect your operation against attacks, keeping your brand and reputation safe. In addition, our OPERA Cloud PMS offering has guaranteed built-in security features that meet the need for data security in the cloud and safe APIs.
Staying current
It may seem a facile argument, but Cloud computing has become a trending issue, and without it, your business appears old-fashioned and outdated. Customers who look at the IT landscape in Portugal know that the next evolutionary step is a Cloud solution; therefore, approaching them with anything less is a recipe for failure.
Hoteliers who have successfully deployed Point-ofSale (POS) Cloud know the way to go with Property Management System (PMS) is also the Cloud. We see it all the time with our on-prem customers asking us if we have a Cloud version of OPERA.
Keeping your guests happy.
Guests and employees expect seamless and integrated transactions, which can only be achieved by investing in the latest technology.
Cloud PMS optimized for mobile devices gives hotel staff full access to data in their hand while they are interacting with guests anywhere on the property. For example, on-the-go access to reservation folio data and room availability allows hotel staff to log guest requests promptly and resolve any issues. Behind the scenes, mobile maintenance and housekeeping reports also contribute to a better guest experience, helping to ensure rooms are always ready for guests and that any housekeeping requests or maintenance work orders are completed promptly.
Make your staff happy.
One of the direct results of using a modern cloud PMS is a happy and guest-oriented workforce. Without inefficient systems draining your time, energy, and patience, you can focus on your guests by offering them the best experience. In addition, simplifying daily operations gives lodging operators the time they need to deliver the service that will keep your guests coming back for more.
Rui Burguete
Area Manager Portugal
