Five points to consider when selecting a POS system for your restaurant

HRS Column
3 min readNov 29, 2022

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According to Toast’s Restaurant Success report, fifty-two percent of restaurant owners cite high costs as a significant threat to their bottom line. Existing POS systems have a broad swathe of features, but many restaurant owners do not need them. To efficiently manage employees, process online orders, and extract the maximum profit from each operating euro, you should consider the following five points.

#1 Cloud architecture is best

The cloud POS enables restaurants to significantly reduce their IT costs because they no longer require a server. No server means no maintenance fees, no need to upgrade the software, and no virus protection to worry about; the cloud administration handles everything. The other benefit of cloud-based solutions is that it is much easier for the management to change menus/prices and set up special promotions on certain dishes. These changes only need to be done once on the central server, then distributed to all the client stations. This reduces the time required to introduce new dishes to the workstations, which is especially important in chain restaurants.

#2 Carry on working without the Internet

One of the main requirements of cloud system operation is reliable Internet. Simphony Cloud is built to allow work in the system to continue even if there is an interrupted connection. The method continues to work autonomously, using the data caching technology that automatically transmits the data to the central server after restoring the Internet connection. As a result, no information is lost, allowing your business to work without limitations or interruption. This is also important for staff control; there is no need to pull out notebooks or punch in orders post facto, and business carries on as usual.

#3 Integrating with mobile devices

Modern POS systems, such as Simphony Cloud, are geared toward using mobile devices, so it is easy to integrate with any device. It is not just about making reservations and selecting menu items while at a restaurant; it is also about delivering food from the restaurant to your room, office, or home.

Simphony Cloud allows you to integrate with third-party systems and devices. These can be mobile phones, tablets, electronic menus, or even kiosks; this allows the system to meet all the requirements of restaurant owners and their guests.

#4 Special modules for your staff

Modules, like the Labor Management module in Simphony Cloud, allow you to control your staff’s work schedules, giving you a clear idea of who is working, when they arrived, when they left, and what they did while they were there. All activities are recorded and cannot be deleted so that any discrepancies can be easily identified and investigated during audits and inventories.

#5 Easy to use

Minimal training is needed to get your system up and running. Although you can only read orders offline, the charges can be processed later during service interruptions. Simphony Cloud is intuitive, easy to navigate, and provides a better user experience.

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HRS Column
HRS Column

Written by HRS Column

As a technology and service expert, HRS Hospitality & Retail Systems has provided industry solutions since 1990. Here, we share expert opinions and insights.

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